Frequently Asked Questions
Everything you need to know about our drops, quality, and protocols.💳 Ordering & Payments
Every piece is custom-printed on demand upon your payment. Operating on a 100% prepaid model allows us to offer Free All-India Express Delivery and avoid high courier return losses that hurt independent labels.
Which payment methods are accepted?We accept Google Pay, PhonePe, Paytm, CRED UPI, all major Debit/Credit Cards, and Net Banking through our encrypted Razorpay gateway.
👕 Quality & Durability
GSM measures fabric density. Commercial mall tees are thin (160–180 GSM). Our 240 GSM cotton is dense, durable, and structured, providing the signature boxy drop-shoulder drape.
Will the graphic peel or fade?No. We use industrial Direct-to-Film (DTF) pigment printing. Inks are heat-cured into the cotton weave, making prints resilient to cracking and peeling when washed inside-out in cold water.
🚚 Shipping & Tracking
Production takes 1–3 business days, followed by 3–5 business days for express courier transit via Delhivery or Bluedart (Total: 4–8 business days across India).
Where do I get my tracking code?An automated SMS/WhatsApp and Email with your live AWB tracking link is dispatched the moment your package is sealed and handed to the courier.
🔄 Sizing & Damage Claims
Because each item is printed on demand, we cannot accept size exchanges. Please check our official Size Guide before placing your order.
Why is an unboxing video mandatory for defect claims?To protect against transit tampering and false claims, a continuous unedited 360° unboxing video starting from the sealed package is mandatory to receive an instant free replacement.
🎨 Independent Creator Royalties
Email legal@nestofpicks.store with your original working layers (PSD/vector) or timestamped portfolio links. Once verified, you receive an ongoing 5% Net Profit Royalty and direct portfolio attribution, or an immediate 48-hour voluntary delisting.